Below you will find our Shop Policies. If you have any questions, please contact us.
*** Turn around time is typically 7-10 days on smaller orders. Generally most items are completed and ready for shipment/delivery/pick-up sooner, this is just a guideline. Please note that supplier shipping issues could result in a delayed production time.
*** Payment details are as follows:
Orders over $50 are due in full before productions begins.
For in depth custom designs, a non-refundable $10 design fee will be charged up front. Once the design is approved and the order is placed, the $10 will be credited to the order total.
*** About custom creations: due to the custom (and often personalized) nature of your order, there will be no refunds.
***Any items utilizing personalization (whether custom or pre-designed) are final sale.
Please know that there will be correspondence to ensure we are on the same page. There will also be a final picture or “mock up” of your design available for your approval BEFORE the item is made.
*** We want you to be happy with your order. Any non-custom, non-personalized items may be returned within 7 days in new, unused condition.
***Please be sure to include any color, size, style preferences and questions in the comment section on your order.
Shipping is available for an additional fee. Please contact us prior to your order for those rates.